Some Recent Projects
Transportation Organization: At the request of the CEO of this newly modernized and fast growing organization, I worked in each department in each division offering recommendations, dealing with conflict, streamlining systems, creating customer service and customer satisfaction processes, and helping managers be more effective with their staff. In addition, I conducted weekly management training courses for the upper management staff.
Software Development Company: This company consisting primarily of highly specialized technical designers wanted to improve the skills of their managers. I conducted three series of nine month programs for selected staff which included teaching them how to manage people, programs, products, processes, meetings, and work with others that they managed from a distance (primarily India.)
Software Development Company: Prior to their being sold, I worked directly with the CEO helping him develop and manage his executive team as well as coaching him in his CEO style and responsibilities. Also provided strategic and tactical advice to managers in many departments as well as helping them implement solutions. The departments were as diverse as marketing, sales, administration, operations and human resources. In addition to guiding them in job analysis, description and interview procedures, was part of the interviewing team. Management training included team building, diversity, and cross-training of staff. Developed policy and procedure manuals, office systems for inventory, bookkeeping, credit and collections. I also helped with many other aspects of management’s growing needs. At the end of my contract, this company was positioned to be sold – and it sold well. The CEO has moved on to create another company.
Accounting, Medical and Law Practices: I have worked with many professional practices over the years, including having been the managing partner of my own group practice. My services range from business and marketing development to case management and organizational procedures.
- Create effective and supportive work teams and teach professionals how to be leaders and managers.
- Teach “The Business of the Profession” and am writing a series of books on the subject.
- Design policy, procedures, forms, and office systems.
- Handle all aspects of projects that the busy professional-owner has no time to manage.
- Even managed office moves, including all aspects of facilities design, purchase of furniture, equipment, cubicles, art, supplies, and supervised the installation of everything. I negotiated lease terms with landlords, realtors, sub-letters and lawyers.
Private Schools: I provided conflict resolution and team development helping increase cooperation between professional and support staff. Also offered workshops dealing with diversity and gender issues.
Individual Professional Development: My work with people striving for professional growth and career development includes the following areas:
- Strategy and tactics for scaling up – to double size and revenue.
- Improvement of professional image and development of persuasive powers.
- Managing people more effectively.
- Climbing the Corporate Ladder – and understanding the tactics and politics of getting visibility, increased responsibility, and promotions.
- Business practices, marketing strategies, small business systems.
- Acculturation to Silicon Valley’s culture for people from other areas/countries.
- Working with people from different backgrounds, ages, genders, cultures.
- Social and cultural grace.
- Communication skills.
- Decision making and problem solving.
- Communication and cooperation with others, working within a team structure.
Other Corporate Clients: Management development and training, workshops for managing creativity and innovation, people issues of all kinds, compliance, diversity, discrimination and conflict resolution. Job analysis, description, interviewing, hiring and firing, performance appraisals, team building, motivation, sanctions, and increased loyalty and productivity.
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