- Diversity doesn't seem to include strong women!
- Call Center Response done Correctly
- To All Business Owners of Any Size
- Harrassment or Witch Hunt?
- Without an I there is no team
- About to be trapped
- A Picture is worth a thousand words, they say
- Call Center Hell
- The Making for Peace
I have an extensive background and many years experience in business, as a business owner, psycho-therapist and educator. My current profession, as a consultant to management combines much of my prior experiences.