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Reference Letters:
Excerpts:
What Other People Say About ArLyne Diamond, Ph.D.
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ArLyne Diamond has a high degree of mental quickness and alertness,
And she is extremely intelligent (I might even say brilliant actually.)
I also found her to have a great ability to facilitate the clearing up
of communication problems...[with] a high degree of integrity...
She is quick and witty and is gifted with a fine sense of humor.
Arthur Anton, Ph.D. - Associated Psychologists
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ArLyne Diamond possesses a first-rate mind,
lively curiosity about a broad spectrum
of human affairs,
is perceptive in observation, incisive in thought and
happily is an enormously sensitive and kind human being.
William T. Keogh, Esq., Associate Dean (Retired - Deceased) Stanford Law School
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Your professional, adroit and humorous handling of the many meetings gave everyone a comfortable and open approach to problem solving
that has accomplished more than I ever thought possible...I appreciate your ability not only to lead people,
but to redirect their energies to look at problems differently. More importantly to change attitudes,
the hardest of all to reshape.
Leonard D. Miller, CEO, Quorum International Ltd.
And Citizen's Task Force Representative to City of San Carlos
Core team for Permit Streamlining
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I have come to know ArLyne as a person of quick intellect, keen
perception, sensitive compassion, serious commitment and creative energy.
Tybil F. Kahn, LCSW
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Your columns were quite interesting and I agree
with just about every thing you say....Some of your
underlying philosophy of management reminds me
of Robert Townsend's Up The Organization ... probably
the best book on business and management I've read.
David J. Estrin, Senior Editor - Garland Publishing Inc.
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It was the best lecture I have heard in my 12 years at the college.
I think you have raised the consciousness of many students; concerning the
issues of women's rights and position in society today.
Marci Douglas, Professor of English - Gavilan College
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I found in ArLyne a person with an exceptional level of intelligence and capability for innovative, independent thought, reason ... [and] intellectual honesty. Dr. ArLyne Diamond has a remarkable gift for helping people achieve a far higher level of psychological well being than they might otherwise have felt possible. At the core of this "gift" is the great depth of caring, emotional sensitivity and human empathy she possesses, and her deep and abiding belief in the innate value and possibility of each individual.
Dr. Richard C. Eden, Senior Vice-President, Gigabit Logic
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You spoke to your audience with great sensitivity and empathy
and shared many excellent concepts. Your dialogue with the various ProMatch members was truly fabulous. Not only did you come up with
workable solutions for painful situations, but your advice was real and gut level,
pertinent to their individual needs.
Helen Gracon, Facilitator - ProMatch
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ArLyne... is special. She belongs in the "top prospect" or "rare find" category...
Is a member of that informal elite who do exceptional things whatever their
undertaking. The key word to describe ArLyne is balance. She
matches dedication with humor, a good business sense with humanism, and abundant energy with good cheer.
James Hawkins, Professor, San Jose State University
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The four hours I spent with you were highly valuable. The information was practical and immediately applicable
to my work, as it would be to any manager who interviews, hires, tracks performance and sometimes,
unfortunately, fires....Your presentation of the material was interesting, the pace was right,
your examples were relevant and reflected your experience.
I truly enjoyed the entire workshop as well as finding it practical.
Jeanne Howard, Advertising Director - METRO Newspapers
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ArLyne has shown dedication, warmth, boldness and clarity. She
has a sense of cleaving through to the essence of a problem.
Jack
Nidever, Ph.D., Associated Psychologists
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...I
noticed many positive changes within our staff,...The session you
facilitated was professionally organized and effectively presented. Your
ability to bring each individual into discussion as well as your ability to
keep us from "wandering" was much appreciated. I felt that we
were able to discuss many complex and sensitive areas, and the end result
was a better understanding of each individual's role within our
operational team. ... It is very common to hear individuals comment on an
improved working atmosphere and a higher level of communication has
developed... as a direct result of our Management Development session. The
improved atmosphere and communication level has had a positive impact on
our staff's morale and has even boosted productivity.
Phil Kleinheinz, Deputy Fire Chief, The City of Santa Clara Fire Dept.
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Your workshop...was invaluable! Your knowledge & skills are excellent.
We enjoyed your quick wit and the support materials were terrific. I personally learned a great deal and the agents are still asking if we can't
please have you here on a permanent basis.... "How To Stay Up In A Down
Market" doesn't tell the entire story. You might consider changing the title of your seminar to: How to figure out where you are, how you got there, where you want to
be and how to go about making the most of your talents and how to zero in
on the needs of your clients to best server them, while enjoying the
process.
Patty Marlow, Vice-President/Manager, Cornish & Carey, Campbell, CA
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I came away with several ideas that I have now implemented,
resulting in better communication with my current client base, as well as a substantial increase in projected sales.
I absolutely enjoyed the balance between your warm, friendly and witty presentation, and your high degree of professionalism.
Natalie Ives, Broker Associate, Cornish & Carey, Campbell, CA
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Your degree of knowledge on the subject
matter - Sexual Harassment, Myth vs. Facts - was extremely impressive and your delivery of the material equally skillful.
The feedback from our employees has been wonderful.
Thank you for making a subject that, in someone else's hands, could have been very awkward. Not only was it not awkward,
but I have actually received requests for additional training sessions, from those same employees who felt they didn't need it in the first place.
Ellen R. Fox, Personnel Director, Tichenor Media System, Inc.
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You were effectively able to bring various members of my staff together to accomplish significant and innovative changes...
[and] in helping to create an environment for us to continue with these efforts. ...We are now implementing many of your recommendations in the management study. It has been a valuable tool for me to use as I continue to "fine tune" the city's management structure...Thank you for your varied and excellent contributions.
Michael P. Garvey, City Manager, City of San Carlos
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Successful process and organizational improvements require strong facilitation and interpersonal skills. ArLyne has the ability to listen, manage conflict
and get to the bottom line. ...resulted in positive and tangible changes to
existing processes and organization [as well as] community participation.
Connie Martinez, Vice-President Joint Venture Silicon Valley
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I highly recommend ArLyne - her facilitation skills are superb,
her integrity unquestioned,
and her contribution in terms of both "soft skills"
as well as subject matter expertise are excellent.
Lori Kendall, Vice-President Genesys Telecommunications Labs, Inc.
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She has helped us in formalizing personnel policies, streamlining office procedures, preparing an office manual, team building, resolving internal conflicts, office redesign, and even interior decorating. Through customer service training and business and marketing development she helped my accountants increase their client base significantly. She has all of the qualities that business managers and owners seek in that she is dedicated, dependable, and gets results. In my opinion her strongest point is that she's incredibly smart, cuts through a lot of the fog, and gets to the bottom line in an incredibly short time. She also earns the respect and trust of employees who are willing to risk making change with her help.
Leonard W. Williams, CPA
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... she was deeply involved in redefining the way San Carlos does business
and in reshaping employee attitudes. She also made a number of valuable observations
about our feelings about diversity in the workplace and a number of management/non-management
issues. We found her insight to be of great value and have made them a feature in many of the changes we
have implemented since.
Michael P. Garvey, City Manager, City of San Carlos
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